We support the following payment methods. All payments made on AliExpress are processed by Alipay.
1. Money only released to us after you confirmed the delivery or delivery time is over.
2. After you canceled the order, the Aliexpress system will refund you within 7-15 business days.
1. Orders will be processed within 48 hours after your payment confirmed.
Tracking information will usually be updated within 72 hours.
The shipping way of small packet would be without tracking information after it leave its original country, so the tracking information didn’t update since then.
2. We ship all of our items worldwide by the shipping way you choose or a faster shipping way. After we shipped your items, It needs about 15-60 days (more or less) to your country in general. It may depends on the local customs clearance which we can’t control.
3. Our price is not including Taxes, VAT or other hidden charges, We are not responsible for customs duties.
4. We only ship to the address in your order. Please do remember to write the correct contact info (Name, Address, Phone etc. ) when you submit your order. Then, if you want to change your address, you have to cancel the existing order and place a new order. International shipping is very hard to predict,Once it was send out , we can’t change it anymore.
The images are for your reference only, more info, please see the feedback.
1. If you have any questions or requirements , please feel free to contact us directly.
2. You can contact us by leaving us a message on Aliexpress or email us .
3. We are willing to talk with you and build a good / long-term business.
Our working time is:
Monday to Saturday(except holidays)：
Beijing Time:09:00-18:00;New York Time 20:00-05:00;
Melbourne Time 12:00-21:00 ;London Time 01:00-10:00.
We will reply you ASAP after we back to work.
1. Buyer’s early confirmation will be highly appreciated after receiving the items
2. If you are satisfied with our item or service, Please give us positive feedback with 5 stars.
And we will happy and appreciate your kindly support.
3. If you are unsatisfied with our service or item, or any problems, Please contact us before you leaving the negative feedback or open dispute. We promise will help you to solve it immediately.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.